Terms of service
Welcome to SHINWAI. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. General Terms
SHINWAI reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Your continued use of our website following any changes means that you accept the updated terms.
2. Products and Availability
We make every effort to display our products, colors, designs, and details as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.
All products are subject to availability. SHINWAI reserves the right to discontinue any product or modify product details without prior notice.
3. Prices and Payments
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
SHINWAI reserves the right to change product prices at any time without prior notice.
We accept the payment methods available at checkout, including Cash on Delivery (COD) and other payment methods offered on our website.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.
After placing an order, you will receive an order confirmation. SHINWAI reserves the right to cancel or refuse an order in certain circumstances, including product availability issues, incorrect pricing, suspected fraudulent activity, or inaccurate customer information.
5. Cash on Delivery
For Cash on Delivery orders, customers are responsible for providing accurate contact and delivery information and ensuring that the order amount is available at the time of delivery.
Repeated refusal or failure to receive confirmed COD orders may result in restrictions on future COD orders.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated timeframes stated on our website. However, delivery times may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Please refer to our Shipping Policy for further information.
7. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy.
Customers are responsible for reviewing the return conditions before placing an order.
8. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not attempt to interfere with the operation or security of our website, copy or misuse our content, or engage in activities that may harm SHINWAI or its customers.
9. Intellectual Property
All content available on this website, including but not limited to the SHINWAI name, logo, product images, photographs, designs, text, graphics, and other materials, is the property of SHINWAI or its respective owners and may not be copied, reproduced, modified, or distributed without prior written permission.
10. Limitation of Liability
SHINWAI will make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that the website or its content will always be complete, accurate, or free from errors.
To the extent permitted by applicable law, SHINWAI will not be responsible for losses or damages arising from circumstances beyond our reasonable control.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.
SHINWAI
Email: shinwai.pk@gmail.com
12. Changes to These Terms
SHINWAI reserves the right to update these Terms of Service whenever necessary. Any changes will be posted on this page, and the updated terms will apply from the date they are published.
Last updated: September 2026